Basics of Pricing Research

An understanding of how price affects demand forms the basis for taking pricing decisions. Typically, this understanding is derived from various research techniques that reveal the sensitivity of demand to price, i.e., the price elasticity of demand.

One might wonder why not simply ask consumers how much they are willing to pay for a product.

A direct question such as this, does not elicit useful information because consumers tend to give cursory answers, engage in bargaining behaviour, or feel pressured to please the researcher or not appear stingy, resulting in answers that do not reflect their true behaviour during a purchase occasion. What consumers claim they are willing to pay for a product differs from what they actually pay during a purchase occasion.

Taking an indirect approach, asking consumers whether they would buy a product at a pre-selected price, yields answers that are potentially useful. By asking them to select a brand from choice sets in a manner that reflects the real world more closely, will yield responses that are more likely to reflect their true behaviour.


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